Pro Membership Billing Support

Hello, I recently attempted a purchase of a Pro membership. I never received an email confirmation, and the person I gifted it to did not receive an email confirmation either. Because of this, I attempted the transaction again and was billed a second time, still without an email confirmation. I have emailed info@instructables.com and the other support emails and have not received a response in over a week. I would appreciate any assistance. Has anyone else dealt with this? This seems rather unprofessional and shady.

Topic by whislin600rr   |  last reply


Pro membership billing confusing

I'm considering upgrading to a Pro membership. However, the chart for upgrades makes NO sense, that I can see: Monthly - billed annually is $1.95 - x 12 = $23.40 Quarterly - is what $3.99? is that the QUARTERLY payment? x 4 = $15.96 2 year - billed once - $39.99 - best deal - I don't see it? What is the quarterly payment? Monthly? (that doesn't make sense). MJM

Topic by mjmwallace   |  last reply


Just Renewed Last Month and Now I Have An Email Saying It's About To Expire

I renewed my Pro membership for a year last month and just received an email saying my membership is about to expire.  Under my account, it says my membership is good till April 2013.  Why am I getting this kind of email?

Topic by hartpete   |  last reply


billed the entire year at once.

  I signed up for the pro membership that was supposed to bill me 1.95 a month and instead was billed 23.40 for an entire year. What gives? 

Topic by mechatengu   |  last reply


Illogical Pro Membership Pricing

Maybe I am misreading,but; the current Pro membership pricing states the prices as:  $3.95/Month billed annually; $8.95/Month billed quarterly; or $69.95/2 Years one time payment.  This would work out to $47.40/year; $107.40/year; or $34.98/year respectively. Does this make any sense?  Perhaps you ment to price the second option as $8.95/QUARTER rather than per month?  This would work out to $35.80/year which would be a whole lot more logical. Thanks for checking (I would like to upgrade but would like to know the correct prices before I do so)

Topic by Jimbuild   |  last reply


Ok paid with pay pal

I paid and it showed up on my bill me later account. Did not get any email confirmation and no pro membership.  I know this may in fact be a glitch but please tell me it can be fixed. PLEASE

Topic by Abbaheart   |  last reply


How to Stop being "Pro"

Hi there.  I'm having trouble finding out how to stop the billing on my checking account for pro-status.  I like this community and site, but I just became a student, and so have less money. Who do I contact or where do I go? Thanks, Ian gildersonian2 (at) yahoo.com

Topic by gildersonian   |  last reply


Payment receipt

It would be useful to have a link to a "receipt" of the payment for the pro account. Would it be possible to incorporate that? (or at least generate one for me ;-) ) Thanks! El Gus

Topic by guolivar   |  last reply


House passes bill that will let the RIAA take away your home

From BoingBoingI was just alerted that the House of Reps has passed HR 4279, with the lovely name, PRO-IP (Prioritizing Resources and Organization for Intellectual Property Act of 2008). Like the doublespeak PATRIOT Act and Peacekeeper missiles, PRO-IP puts local law enforcement in a position to demand the forfeiture in criminal proceedings of stuff used to violate copyright. Which means that instead of the RIAA simply trying to collect fines, they can also incite local authorities to collect all the computers and related gear that was used to pirate.This isn't a judgment on my part as to whether piracy is good or bad (I think copyright deserves to be protected through reasonable methods), but I am always horrified when civil enforcement morphs into criminal enforcement. Conservatives and liberals should be up in arms alike that local prosecutors and/or police could intervene as they desire in essentially a private affair arranged by the RIAA, and permanently seize thousands or tens of thousands of dollars in private property in addition to any civil penalties.If this bill is passed in its present form by the Senate and signed, that means there's no more pro forma RIAA lawsuit payoffs, because if you wind up settling with the RIAA, you could still lose all your stuff in addition to any fee you paid them.This is particularly irksome in light of the MSN Music shutdown, about which the EFF has written a strong and powerful letter. It is increasingly likely a normal person could have purchased music legally from an online site, burned it to an ordinary audio CD, and in the right set of circumstances be branded a pirate because the original "granting" authority no longer exists to prove that the consumer was a legitimate purchasers.The more the law is constructed to sweep in folks who are absolutely observant of it, the more we need broader protections.PDF Link

Topic by laminterious   |  last reply


Buzzer for Hot Water with 10 min timer

Hi Team, I want to make a 220v buzzer with timer 10 min. My thought is to control my electricity bill by reducing  water heater usage. This buzzer will help me remind me that water heater is on for 10 min so that I can switch it off to save power. I know it is seemed to very easy for pro guys but very difficult for me. Please help me understand and make such buzzer with minimal budget. I need help to make this project. Kindly let me know how can I do it.

Topic by vindude5 


Buzzer for Gyser with 10 min timer

Hi Team,   I want to make a 220v buzzer with timer 10 min. My thought is to control my electricity bill by reducing  gyser usage. This buzzer will help me remind me that gyser is on for 10 min so that I can switch it off to save power. I know it is seemed to very easy for pro guys but very difficult for me. Please help me understand and make such buzzer with minimal budget.   I need help to make this project. Kindly let me know how can I do it.

Topic by vindude5   |  last reply


HELLO AND "I HOPE NOT"????? [ CREDIT CARD APPROVAL AND PDF DISAPPOINTMENTS]

I'D First like to say hello to you all. So- HELLO!! Secondly  I just bought a pro membership for 1 yr. I'd like administration to know that I had to re-enter my info 3 times before it was accepted and giving public notice that I hope I will only be charged once on my bill for the card. Thank you. Also, Browsing thru the forums I see so many having trouble with the PDF service that we are entitled to. I hope this is all resolved and I didn't make a bad choice. Hope fully looking ahead to learn and share.  Thanks,  TOMMY TFP....??////&%

Topic by tommytfp   |  last reply


Instructables Alternative Revenue Strategies

At least once a month, we do an internal brainstorming session where we think up new things for Instructables. The focus of today's session is "alternative revenue strategies." Currently, Instructables is supported by a mix of brand and contextual advertising. If the economy goes into a state where fewer people are willing to spend money advertising on Instructables, how should we pay the bills? Would you pay for a "pro-account" that had reduced advertising, or other features? What features are worth how much? How about if you could leave a tip when someone answered a question really well? Are you interested in kits or deals on supplies for projects? If so, where do you currently go looking for kits or supplies? Also, in case you're worried, we're in good shape right now, and already have a plan B (and even a plan C!). Here, I'm hoping to tap into the community for some new ideas, and hopefully come up with some new things we haven't thought of before.

Topic by ewilhelm   |  last reply


Instructables needs an "I Made One" button

Everything that instructables seems to be about is sharing your instructions for how to make something or do something so that others can make it or do it too. But it seems like right now the second half is missing. When you make something that someone posted a project of, you have no way of telling the author and the 'ibles community that you made one other than posting a picture in the comments. Those of you familiar with Thingiverse know that one of the most popular features is the "I Made One" button. On a "thing" you just press that button and you can post a picture of the one you made. Everyone's derivatives of this "thing" shows up on that thing's page as well as on a running stream of derivatives. I think that if this feature were to be implemented in Instructables then it would increase community participation by a lot. Authors could see who was making their stuff, who was succeeding, and who was failing. And also everyone would be able to see all the different ways of making it that are creative and different. This would also give yet another reason to become a member because then people who are just making things and not posting things would have something to do with an account. This could even be folded into the Pro membership by giving Pro members higher billing on the list of people who have made it. All in all I think this would be a really great thing for Instructables to have. The stream of made things on Thingiverse is located here: http://www.thingiverse.com/made-things . And here is an example thing that a lot of people have made: http://www.thingiverse.com/thing:1046 (its under Other People's Copies)

Topic by beak90   |  last reply


Oakland Museum White Elephant Sale

This year's White Elephant Sale to raise funds for the Oakland Museum of California is coming up!  The 2010 event runs March 6-7, 10am-4pm, at 333 Lancaster Street in Oakland near the Fruitvale BART. It's billed as "the biggest, the best, and certainly the most enjoyable rummage sale in Northern CA," and while I haven't attended too many other rummage sales, this doesn't sound far fetched.  The (carefully vetted) pile of goods absolutely stuffs the 96,000 square foot warehouse, which is sorted into themed departments.  It's insane, and an excellent place to find weird and wonderful items for your next project.  Pro Tip: If you go near the end of the day on Sunday, you'll find discounts on the remaining stuff - some departments will charge a flat fee for everything you can fit into a paper grocery bag. Bonus:  all proceeds go to help the Oakland Museum, which is currently undergoing renovation.  I'm a huge fan of their natural sciences exhibit, which features some excellent dioramas showing California birds, reptiles, and mammals in their native environments.  Truly good stuff.

Topic by canida   |  last reply