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A computer problem Answered

ok. We were troubleshooting our vonage internet phone service when mom disconnected the phone and then I plugged it back. then, the keyboard and mouse failed and I had to reboot several times (wireless keyboard and mouse) any idea?

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heavy.metal.nguyen

10 years ago

Not sure why you keyboard and mouse would cut out if the phone was unplugged. Try unhooking it and hooking it back in. Or if you're a Neanderthal like me, you could always go with wired keyboard and mouse.

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heavy.metal.nguyenDJ Radio

Reply 10 years ago

So she was trying to unhook the phone, but unhooked the keyboard? I'm kinda confused.

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Sunbanks

10 years ago

Try resyncing (if that's what it's called) them, like guyfrom7up said. When the batteries to my keyboard and mouse die that's what I usually have to do unless I changed the batteries right away.

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Weissensteinburg

10 years ago

  • Check all the connections
  • Get the receiver at least 6 inches away from all electronics
  • Hold the connect buttons
  • Change batteries
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guyfrom7up

10 years ago

Try in this order: press the resync button make sure it's plugged in if those fail reinstall the drivers if that fails then try it on a different computer if that fails then they don't work