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Android Mobile App Login trouble Answered


I have troubles to login in Android app.

I correctly logged in in my account through the web browser on my PC. But I can't do that on the mobile app on my cell phone.
I checked it several times and I'm sure, I correctly entered email and password in the login form. It's always returns "We can't find that account, or your password didn't match". After several unsuccessful attempts I tried to recover my password through the mobile app. I entered email in the dialog, then app returned me the result: "We don't have that email on file, or an error occurred". The i tried to register new account with my email that I've entered on the previous attempts. The application returned: "Email address is already in use"

1. Android 4.3 on LG Nexus 4
2. Mobile App version 1.1.2
3. N/A
4. N/A
5. Install mobile app and try to login



5 years ago

Android App uses your actual user name instead of the email address


5 years ago

Start by making sure you can successfully log into your account on a real computer. Next, make sure you're using the latest version of the Android App (revision 1.1.2 is the latest as of June 6, 2013).
Please know that changes on the live site (from your computer) might take a little while to sync up with your mobile device.

I notice that your username here is amelnikov and the name you show in your screen captures do not match. Maybe that's the problem?