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Are Flag Reports on Comments getting to Instructables Staff? Answered

I just flagged a comment for spam on my instructable but I didn't get any indication that it worked. (i.e. no message). So then I went to see if a comment I flagged for spam a month ago was removed, but its still there. In both cases, the comment is just a link to another website, and has nothing to do with the topic (i.e. spam). I know I've flagged a few others, but I can't remember where they are.

Are flag reports getting to staff? or is this a bug and its stopped working?

The spam comment I just flagged on my instructable can be found here.

The spam comment I flagged a month ago can be found here.

Screenshots of the comments are shown below.

Comments

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mikeasaurus
mikeasaurus

9 years ago

I can confirm that we are getting your flags.
I've taken action of the offending posts you've outlined, but sometimes it takes a while for us/servers to catch up with everything. Also, we have additional methods to catch spam/inappropriate posts like this, but we really appreciate the help you guys give when you flag this stuff.

You keep flagging those offending posts and I'll keep zapping them into oblivion!

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canucksgirl
canucksgirl

Reply 9 years ago

Thank you. I know you guys have been really busy but I wasn't sure if it was working or not, so thank you for clarifying that.

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kelseymh
kelseymh

9 years ago

I've just re-flagged them, which should make them disappear in the next hour or so (once all the servers catch up). I don't know whether the flag notification to staff is still working or not (there's no way to validate it from the outside).

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canucksgirl
canucksgirl

Reply 9 years ago

Thanks. Hopefully they get removed...

Does more than one member have to flag a comment before its dealt with? or did you do something different that I'm not aware of?

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kelseymh
kelseymh

Reply 9 years ago

See my PM.

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canucksgirl
canucksgirl

Reply 9 years ago

Please see my PM regarding another flag (when you get a chance). Thanks ;)

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kelseymh
kelseymh

Reply 9 years ago

I don't seem to have one from you (as of 12:26 pm).

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Kiteman
Kiteman

Reply 9 years ago

I bet it was very similar to the one I sent...

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kelseymh
kelseymh

Reply 9 years ago

Probably :-)

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canucksgirl
canucksgirl

Reply 9 years ago

Thanks again. I just checked the one on my page and its now gone, but the other one is still there, so maybe the server is getting caught up?