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Bought a Pro Membership for a present; recieved no confirmation and they didn't get the membership! Answered

A couple days before Christmas I bought a pro membership as a gift for a family member. After I clicked purchase the site took a long time loading and then returned me to the main page. I checked my bank statement and the credit card went through; I assumed that the gift transaction had been processed. However I recieved no confirmation and they recieved nothing from instructables.

I already e-mailed service@instructables last Friday and got no response. What's next?

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mikeasaurus
mikeasaurus

9 years ago

I've forwarded this to the person responsible, you can expect a reply in the next few days.

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AxelWolfin
AxelWolfin

Reply 9 years ago

Already received a response. Thanks!