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Broken Thumbnail Image Answered

Hi,

I've just uploaded a video to the site and the thumbnail for it is missing. I noticed another user has been having the same problem, but didn't want to hijack their thread.

Any help is appreciated.

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Go Repairs
Go Repairs

7 years ago

I posted this bug on 09/11/2013, it's now 17/11/2013 and the problem still exists. Can someone at Instructables get back to me, as no one has even contacted me acknowledging that they are aware of the problem.

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Kiteman
Kiteman

Reply 7 years ago

The development team will have read your post, bug they don't usually contact the author unless they need more information.

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Go Repairs
Go Repairs

Reply 7 years ago

Thanks for getting back to me Kiteman. With no acknowledgement of my message I was wondering if I needed to report it somewhere else.

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Kiteman
Kiteman

Reply 7 years ago

If you get completely fed up waiting, you can always drop a line to service@instructables.com .

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Kiteman
Kiteman

Reply 7 years ago

It is the weekend, though...

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Muhaiminah Faiz
Muhaiminah Faiz

7 years ago

One of my ible is also showing broken thumbnail and another one is showing the wrong image.