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Bug in forum reply with more than 3 comments in thread Answered

I believe that I am seeing a bug in the comments reply feature.  If I click the "reply" link when there are more than 3 comments within a reply thread in my instructable, you can not see the last comments.   Here is an example where there are 5 comments in this thread but only 3 show in the reply link:

https://www.instructables.com/you/backtalk/?action=reply&commentId=CB4D9PWHSPP7D4X
see picture

and
https://www.instructables.com/id/Rideable-Segway-Clone-Low-Cost-and-Easy-Build/

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ihart

5 years ago

Bumping this up. Can someone at Instructables look at this bug and let us know what's going on? Do you need more elaboration or explanation of the issue?

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mikeasaurusihart

Reply 5 years ago

When I look at your Segway project, I can see comments with more than 3 replies (with your comments forming part of the conversation). For example, Mangu_Mh currently has the top comment, with about 8 replies threaded under it (a conversation between you and him). I can see all these comments, both logged in and out.

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ihartmikeasaurus

Reply 5 years ago

OK. Let me describe this issue better. It is not the comment thread in the Instructable itself that has the problem.
It is clicking the reply link in the e-mail. The one you just sent me looks like this:
reply: https://www.instructables.com/you/backtalk/?action=reply&commentId=CY4DWD6HU1AA8HT

When you click that link, AND you have more than 2 or 3 comments in the thread, the message you just received IS NOT included in there and you cant actually reply to it. You can only see the first few comments.

So, when I want to reply to questions and comments, I CAN NOT use the reply link in the notification e-mail. Instead, I need to open up the Instructable and descend to the comment section. I need to then find the thread of the comment I am trying to reply to.

Does that make sense?

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mikeasaurusihart

Reply 5 years ago

Okay, I think I understand. You are referencing the 'reply' link from your email notification.

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ihartmikeasaurus

Reply 5 years ago

Hi Mike,

I'm still dealing with this on all my e-mail replies.

Has this been sent to your Dev team as a bug?

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ihartmikeasaurus

Reply 5 years ago

Yes, when I hit the reply link to this latest e-mail, I did not see your text. This is what it looks like:

instruct_reply.JPG
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Sorunome

5 years ago

I don't think it is about the number of replies, but about the reply depth, that not more than 2 on reply depth is working.

This is happening to me already since a few months, after some software update, I believe it was when they added the marking popup editor thingy for comments.

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nerfrocketeer

5 years ago

Same happens to me for everything since January. It's confusing. And annoying.

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hunter999

5 years ago

It seems fine in the actual 'Ible, but yes. I too am seeing only 3 comments. Possible bug?

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mikeasaurus

5 years ago

No one else can see the links that start with /you/, since everyone's links start like that when they are logged in.

What you may be experiencing are some comments caught in the filters that are being logged but not shown. Numbers will be resolved when filtered comments are vetted by humans and show up (or are removed) on a project.

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ihartmikeasaurus

Reply 5 years ago

Mike,

If you are an admin, you can su and login as me to see the /you/ comment right?

I'm not sure I understand the 2nd half of your comment.

A quick experiment would be to go back and forth a few times here and see if you can reply through the link. I believe that there is a bug here.