Buyer beware of Ebay "gifts" !! Answered
There is a quite concerning trend happening with mostly Chinese sellers on Ebay.
Before you panik: Ebay is happy to help in these cases and will refund you if the seller does not cooperate.
Here is how the "scam" works:
You buy an item that is of least some value.
For my cases it was always items above the $50US mark.
In the listing you will spot a hint that for some festivities, specail day in the calendar or just for good luck you will receive an additional and free gift with your purchase.
Usually these gifts are of little to no use and included in the actual item delivery as they are tiny.
Now some dodgy seller realised that with the free shipping options available in China it is quite easy to provide tracking information for free as well.
As a result you GIFT is used to provide the Ebay tracking for the item you bought.
Some days after ordering yu wil then find a small evelop in your letterbox...
No obvious connections to ANY order you made ANYWHERE on the envelop so you open it.
Then you find the meaningless gift and a crappy note informing you that your actual item was sent using a different service.
A non-working tracking number for services like track17 is provided as well.
Only hint you find it is Ebay related is the seller name at the bottom of the note.
Checking your purchase history in Ebay will then show your item has been delivered and that you shall leave feedback now.
The seller won't respond to any messages with your concerns.
Here is how the solution works:
Contact the seller and clearly state that Ebay selling rules have been violated by providing false tracking information for the item you bought.
Demand a full refund based on that breach.
If no response within 24 hours contact Ebay.
This contacting however is now quite complicated due to the fact that the seller fooled Ebay into thinking you already have your item.
There are two ways that still work.
a) Call them or click the button to be called.
State the breach, seller name and item number in question.
b) Use the resolution center.
For this you need to click a bit through the options to see all you transactions and from there select the item in question.
A) will be the fastest way, B) works fine too if you prefer all in writing instead of a call.
The whole issue can be as meaningless as your item arriving a day or two later.
But if the trend catches on then it is no problem for a seller to close business and do so with one big win before closing doors.
It is never just a single "mistake" of this kind, it is either a test to see how trusting people are to be fooled later or a direct attempt to scam you.
Being a clear violation of Ebay's selling policies for once the buyer is actually secure here, just out of pocket from the day paid till the refund arrives.
The refund usually is issued within 3 days after the seller did not respond the correct way to EBAY.
Once you informed Ebay the whole case will also be added to your resolution center where you can see updates and have the option to react to what the seller answers.
You can also leave negative feedback for such transactions and the seller won't be allowed to give you a negative feedback for it.
Just be careful not to click on any of the stars!
You CAN leave feedback without any star rating in any category listed!