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Cannot publish collection - "Ooops! Something went wrong"
When I try to publish a collection, I get the following error message.
"Oops! Something went wrong."
Is there a known solution to this problem?
When I try to publish a collection, I get the following error message.
"Oops! Something went wrong."
Is there a known solution to this problem?
Comments
5 years ago
Here is a workaround for this problem. It is not a solution but it does give us a way to get collections published.
Create a collection and add 5 items to it. At that point try publishing it. If you can publish it then you can add items from your unpublished collections to it.
It is a pain to do when you have 30 unpublished collections, like I do, but at least this way we can get a collection published.
5 years ago
Same problem. Can't publish collections. I have 30 unpublished. I would like to get my Halloween one up this year.
Here is my original post about it.
www.instructables.com/community/Cant-publish-a-collection/
5 years ago
ANy news on this issue?
Unpublished collections are kinda hard to use....
It strikes med as odd, that when the collection isn't published, i can't even click on the instructables. i can only see the picture. Only when I edit the collection, can I enter the instructables... strange...
6 years ago
I have similar issue. I cannot edit published collection and getting the exact same error! Below are my details -
OS X 10.8.5
Chrome Version 42.0.2311.90 m
Extensions - I tried using enabled ext as well as disabled, but same problem!
Also tried on: Safari - Version 6.2.5 (8537.85.14.17)
I'm in the Central timezone and I have also tried several times over the past few weeks during different daytimes
Reply 5 years ago
This is happening me too. With Chrome, Safari, and on an Acer and a Samsung. No time to find specific versions but this is obviously a cross-platform issue, and it's super annoying that the developers are not dealing with this, and no one is answering these queries. I posted about this months ago with no reply too.
Reply 5 years ago
Ayup. I cannot edit our team's Collection for the Makerspace contest. I'm on Firefox on Win7, hardly exotic.
So I email the team to add them for me, and apparently they can do that. Fixing the bug so I can do it myself seems more efficient to me, but what do I know?
Reply 5 years ago
I just tried to edit one of my collections, removing a couple of projects as a test.
When I hit "save", the "saving" icon appeared for a few moment, then I got the "Oops" message.
However, when I went back a few pages to the original collection, the changes I had made had happened.
Do you find the same thing?
Reply 5 years ago
And I just edited another, ad encountered no problems.
It looks like this is an intermittent fault, and I am told that they are the hardest to fix.
Reply 5 years ago
Yes, you may very well be right. I think I have this problem on the Hack42 account and not on my own.
Reply 5 years ago
No, I get an error message straight away and my changes aren't applied.
6 years ago
The development team can help more if you include extra details:
Operating system (and version)
Browser (version, and add-ons)
Some bugs are also time-dependent, so if you could include the time of day/time zone it happened, that might help (HQ runs to PST).
Reply 5 years ago
Hi Kiteman,
What is the likelihood of getting the attention of Instructables programmers on this issue? (Please see my latest posting in this thread) I had addressed the issue before with them but all they did was put a bandaid on my similar specific issue rather than addressing the underlying problem. I've been a long-time member and this never happened before.
Reply 5 years ago
The easiest thing to do is to email service@instructables.com, and put FAO Development Team in the subject line.
Reply 5 years ago
Thanks Kiteman, I sent them a message.
Reply 6 years ago
Hi Kiteman,
Thanks for the quick reply.
Operating system (and version): Windows 8.1 Pro
Browser (version, and add-ons)
Chrome Version 42.0.2311.90 m
Extensions - I first disabled all extensions then exited Chrome and restarted it to ensure that no extensions were running.
IE version 11.0.18
Add-ons: Silverlight, Shockwave, OneNote
Some bugs are also time-dependent, so if you could include the time of day/time zone it happened, that might help (HQ runs to PST).
I'm in the EDT timezone. I have tried several times over the past month - sometimes in the morning, sometimes in the afternoon.
5 years ago
This might be helpful. See attached image. The image shows two tries. In both instances it reported the 500 server error but the stuff underneath seems different. I don't know what they mean.
And Yes, I did tried with extensions disabled, cleared cache and history in my browser. The issue seems to be on the server side. I even tried this on IE.
5 years ago
Hey Instructables bug exterminator, have you taken a deeper look at this bug we reported? Bug's been around for a long while.
5 years ago
I have the same problem. I can publish a small collection but not a larger one without getting the same error message and spinning it's busy wheel for eternity. This has been an ongoing frustrating problem.
Draft collection that I'm trying to publish: "SciFun - Make Mad Scientist's Gadgets"
Browser: Chrome Version 42.0.2311.152 m
When: 13:45 Pacific May 19, 2015
System: Window 7 Pro