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Can't Delete Files Answered

Hello,

I am having some problems deleting images from my image library. Once any image is uploaded, they cannot be deleted, even if they are not assigned to an Instructable, or have ever been. No matter how many times I click on the delete button at the top-right corner of an image, the image disappears for about half a second, and pops right back up. Thanks!

1John310

Comments

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1John310
1John310

10 years ago

Hey! I can finally delete my files now! Thanks!

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noahw
noahw

10 years ago

I just verified your bug.  I'll pass it along.

I'm sorry for the inconvienence.  We'll try to get this fixed asap.


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kelseymh
kelseymh

Reply 10 years ago

Any luck getting this fixed, Noah?  Two more bug reports on the same subject, one with a cute video showing it in action, and the other documenting a specific error in the database, have been posted since this one.

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noahw
noahw

Reply 10 years ago

We've got it in our queue, just a matter of time until the developers get to it and we push the fix.

It's a known and verified bug.

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Drunken_Kitten
Drunken_Kitten

Reply 10 years ago

I am also having this problem, i just joined a few days ago... and over the last day i been fighting with this problem.

Tank you for looking in to this issue :)

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kelseymh
kelseymh

Reply 10 years ago

Thanks, Noah!

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Kiteman
Kiteman

10 years ago

(Not clever to post your email address in plain form on a public forum...)

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1John310
1John310

Reply 10 years ago

I removed it (my e-mail)... ...if that is what you recommend. So, it is a verified bug? Cool, so that means it is not a problem just with my computer or account. Please, get it fixed as soon as you can guys, because I would like to get rid of my un-needed photos and files. 

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DJ Radio
DJ Radio

11 years ago

Try reloading the page.  You'll get a bunch of "Deleted image" messages.

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1John310
1John310

Reply 10 years ago

Regardless of the "Image Deleted" messages, the photos/files stay.

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PointyOintment
PointyOintment

Reply 10 years ago

I got those "Deleted" messages too, but only on the next page I visited. Never on the same page after the deletion failed.

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DJ Radio
DJ Radio

Reply 10 years ago

Weird, it worked for me.