81Views3Replies

Author Options:

Charged for gift membership; a day later & no acknowledgement Answered

Hi,

I bought a gift membership for my wife (really for myself so I could give her handmade Christmas presents this year) two days ago. My bank's online statement shows the amount was debited immediately but I haven't received an email, a receipt, an acknowledgement (I checked junk mail boxes too).

I'm not sure which email accounts you were given since I have several. Is there a way to check ASAP? Christmas is closing in quickly.

Doug

Discussions

0
None
StumpChunkman

7 years ago

Hey Doug, please email service@instructables.com and let them know the name on the credit card that was charged (or if you used paypal the email associated with it).

I'll be able to look up all of your information from there, and get back to you as soon as I can.

0
None
lambonjudeStumpChunkman

Reply 7 years ago

Got it taken care of today. A little late for holiday gift-making, but I can get an early start on 2012 anyway.

0
None
lemonie

7 years ago

I'm not sure which email accounts you were given since I have several
Have you checked them all?
I'll guess that your wife should have an e-mail notification.

L