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Email address change not taking effect Answered


Last week I changed my email address, received an email at my old address to confirm the change, and when I look at my settings it shows the new email address, but instructables newsletters are still going to the old address?

Can someone help please?

Steve

Comments

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StumpChunkman
StumpChunkman

10 years ago

Are you changing your email with instructables, or the newsletter? They're two different things.

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kelseymh
kelseymh

Reply 10 years ago

Raises a good question, Matt. How do you change the newsletter's address? And why is it available under the user's profile? Just because they are different things in the back-end database, doesn't mean that end users should have to know that.

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kelseymh
kelseymh

Reply 10 years ago

Yep. He posted that this morning, and I saw it. It's been like this for at least two years; too bad that the two databases can't both be queried, and the information from both included in the user's profile settings :-(

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randofo
randofo

10 years ago

Unfortunately, the email addresses are not linked at this time. If you would like to sign up the new address, you can register for the newsletter again using the form at the bottom of the page. If you want to stop sending emails to the old address, either select the unsubscribe link at the bottom of one of your past newsletters or send me a private message with the email address that you want removed.

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kobra8
kobra8

10 years ago

I am having the same problem, hope we can get an answer.