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Feedback on Website Answered

Hi there,

I work for a startup called Swifto (swifto.com) and I was wondering if some people would be so kind as to answer a few questions about our site.  We are looking for initial impressions, so don't worry about going too deep.  This is all about the front page.

Anyway, here are the questions.  Looking forward to hearing from you!

1. What do you think we do?
2. What aspect of the site confused you?
3. Does anything make you reluctant to use us?
4. What do you think of the design?
5. What would improve this site?
6. When was the last time you needed something urgently and what was it?

P.S. - The black rectangle in the preview is actually a YouTube video.  If you want to watch it, go to our website: http://swifto.com


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9 years ago

Too much hype'. I can't take you that seriously.
How about putting up suggestions like "car share" or "household electricals wanted"? - Your purpose is a bit vague, having some direction would help.



9 years ago

1. It looks like you connect people who need stuff done with people who can do it right away.

2. Your site wasn't really confusing, it was fairly straightforward and easy to understand. It took me a minute to actually figure out what you were offering though.

3. The only thing that would make me reluctant to use the service is that there is a possibility of connecting with an unreliable person. Is there a rating system involved with the user base?

4. I like the design, I find it very simple, easy on the eyes, and easily navigated. The only suggestion I have is that it doesn't necessarily convey what you are doing. While simple is nice, it doesn't help if you don't properly explain what is going on during the first page. Like an essay, you have a hook, but a hook is only as good as the information that follows. Howabout some simple subtext under either of the attention grabbing lines?

5. On the surface, I can only recommend the previous things I mentioned. I am not able to participate in the site yet, as my area is not covered.


Reply 9 years ago

I accidentally clicked "post comment" before answering the last questions.

6. The last time I needed something urgently was when I had car trouble on the way to work, and I couldn't locate a ride. Do you have a mobile app in development?