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H E L P! Password troubles with this site Answered

i have had troubles with password resets. i am ranting about this because your password re-set tool is off. every time i login i have to reset my password because it says my password has been changed. this happens even if i sign out right after i created a new password. this has happened constantly for the past week. i love this site but my tolerance is being cut short. please email me at nuckthebuck@aol.com or at least leave a reply so i know someone even reads these.  if your tech support contact me or lose a few instructables in the making if this isnt fixed soon. ill explain more if i get at least 1 reply from a pro member or an administrator or from tech support.

i was using google chrome o/s windows 7 for everyone else with this problem. i fixed it by the help of someone below. sorry cant remember your name. i fixed it wb going to the tool icon drop down menu>history>edit history>delete all browsing information>check mark all boxes> enter>re-login should work =]

Discussions

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lemonie
lemonie

8 years ago

You've possibly got something blocking cookies. Check the settings on your Firefox browser.

L

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nuckthebuck
nuckthebuck

Reply 8 years ago

This fixed my problem thank you!

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lemonie
lemonie

Reply 8 years ago


Oh good, I had thought so.

L

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nuckthebuck
nuckthebuck

Reply 8 years ago

well sort of im using chrome

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Kiteman
Kiteman

8 years ago

Moved to "bugs", since the code-monkeys don't look for bug reports in the "pets" forum...

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nuckthebuck
nuckthebuck

Reply 8 years ago

well a bug is a pet isnt it? im kidding. i origionally put it into bugs however i must of accidently changed it.

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kelseymh
kelseymh

8 years ago

Could you please add a lot more information to the text of this bug report (don't just reply to my comment, use the Edit Topic button to add text at the top):

1) What operating system do you use?

2) What browser (and version) do you use? Have you tried more than one browser?

3) Are you logging in to your Instructables account directly, or are you using Facebook?

4) Do you have a Facebook tab or window open in your browser at the same time you're connecting to Instructables?

5) Have you tried deleting all of the cookies saved in your browser, and starting from scratch?