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Had a bug on computer we installed Norton now we can not watch nothing that requires Adoube Answered

I had a bug that attacked my computer so installed Norton 360 Ever since we did that we can not get Adoube to download on are computer it say's it does and then we will go into you tube and it say to insall it all over again is there anything we can do or do you have any advice for us.

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Vyger
Vyger

10 years ago

You should uninstall the Adobe program first, then download the whole program from the web site and reinstall it. Don't just get the update. In other words start all over again. it should clear out whatever is causing the problem and install it correctly.

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Burf
Burf

10 years ago

Its probably filtering flash and .swf files. Check your settings and allow those files through the filter.