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Help- My Printer is BLIND! Answered

So here is the story- my grandma moved out of our house, and I got an older Windows 2000 computer. I also got a working (at the time) printer (jetprinter...HP...I think) and hooked it up in my room about a month later. The ink was low, so we spent ~30 dollars on new cartriges. So, even then, I hooked it up... hit print, and buzz click whirr...just like it should...and bloop: load paper is displayed on the screen. But wait...it had paper..a bunch! So I took it out, restartyed the computer, turned off (and then on) the printer seperately, and tried to print agian. No worky. Supposedly the printer is still out of paper, even though it is sitting right there! Is it blind?!?!?!

Any help would be appreciated. It is a good printer (or was), and the ink in it alone is new and worth $30!

Discussions

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NachoMahma
NachoMahma

12 years ago

. Look for a paper sensor (lever switch, photocell, &c) that is blocked or knocked awry.

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John Smith
John Smith

Reply 12 years ago

Okay, I'll look. Do you have any idea what it might look like?

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NachoMahma
NachoMahma

Reply 12 years ago

. If it's a mechanical arm, it's usually made of plastic or possibly a metal wire and located at the "back" of the tray area so that if functions as a tray-not-all-the-way-in sensor, also. Usually activates a micro-switch (which you may be able to short/open, if the sw is bad).. . Optical sensors are usually nondescript blocks of plastic. Usually located in the same area as mechanical one. . . Supply a link to the printer's page and we might be of more help. ;)

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John Smith
John Smith

Reply 12 years ago

According to what you said, I think the microswitch was/is bad. When I put paper in, I can feel it pushing something up, probably pushing the switch. I might take it apart, because I have spare switches, that might can do the job.

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Patrick Pending
Patrick Pending

Reply 12 years ago

Many of the newer printers use optoswitches rather than microswitches a pivoting plastic blade(with a return spring) moves between an optical detector. It is not uncommon for the plastic blade to get knocked out of its mounting or the return spring to become dislodged. Cheers, Pat. Pending

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John Smith
John Smith

Reply 12 years ago

Ok, thanks. I'll probably need to take it apart to find out, anyway.

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Patrick Pending
Patrick Pending

12 years ago

What's the make and model number? Where is it saying load paper (computer screen/ LCD printer display)? What is the exact message? Printers often take different sized paper and have an adjustable slide to hold the paper in position. Try repositioning the paper fully left or fully right and adjust the slide for a just snug fit. What I am getting at is, if the paper is on the left hand side and the sensor is on the right (or vice versa) then it will not detect paper. Another possible problem is if you have tried to print on a particular paper size (say A4) and the printer detects it is loaded with a different size paper, it will then prompt you to load the correct size paper. Cheers, Pat. Pending

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Patrick Pending
Patrick Pending

Reply 12 years ago

Also, if your printer is trying to print from manual feed when only the tray feed has paper (or vice versa) it will also prompt for paper. Pat. Pending

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John Smith
John Smith

Reply 12 years ago

Okay...It is this one. It just says: Load paper. Or something to that effect.
I changed the amounts of paper, where I put it in, etc. and it still didn't work. Whenever I hit print, it whirrs, clicks, and buzzes, and doesn't grab the paper (or so it seems). Then, the other load paper thing comes up.

Looking at the price at the above link, it is not something I really want to throw away.

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Goodhart
Goodhart

12 years ago

Yeah I can't think of anything else it might be other then what has been suggested here. If it isn't one of those things....you might need a seeing eye printer driver. :-)

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Weissensteinburg
Weissensteinburg

12 years ago

It's also possible to have too much paper in there, and it may not be able to fall down to the sensor all the way.

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John Smith
John Smith

Reply 12 years ago

Oh, that might be it. I'll check that. Thanks.