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How claim free 3d print with 123d premium membership Answered

Late last year I won the 123D design contest https://www.instructables.com/contest/123ddesignchallenge/ , one of the prizes was a one year 123D premium membership which included a free 3D print, however I activated my premium membership soon after winning but now I want to claim the print, I cannot find any way to claim my free 3d print on the 123d website, could anyone help?
Thanks!!!

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andrewt
andrewt

6 years ago

Email 123D AT Autodesk.com - they'll get you sorted.

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Maundy
Maundy

Reply 6 years ago

thanks for the reply, I've opened a support ticket on the 123D site so hopefully someone will be able to help me there :)