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I can't write a new Instructable Answered

*I don't know if this is a function of the forums on this site, but I can't enter hard returns into this post; so, I'm sorry if it's difficult to read! PROBLEM: I can't write a new Instructable.  SYMPTOM 1: After adding text and a title; when I click "Add Step" everything I've typed disappears and a "blank" Instructable is added to the "Drafts" folder.  (As a result, I currently have 52 EMPTY Instructables in my "Drafts" when I'm only working on 1 project.)  SYMPTOM 2: When I try to add images from my library to a step and click on "add image," the image is not added, any text I have typed so far is deleted, and a new blank Instructable appears in my "Drafts" folder. SYMPTOM 3: When I click on "Preview" to see if the text I've entered is even taking hold, all text is deleted.  OS: Windows 7 Ultimate SP1 64-bit. BROWSER: Internet Explorer 10.0.9.  *Since the symptoms of my problem are just everything disappearing, there is really no screenshot I can provide that would help further explain the issue. *The Instructable (itself) I'm trying to write is a part of a wedding gift and I only have a few days left.  Any help that can be rendered would be well appreciated!  Thank you!  -etymike

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caitlinsdad
caitlinsdad

7 years ago

I believe there were some previous problems with IE 9 and Windows 7/8 back when the site was rolling out new features. With some recent updates, maybe they broke something again. Best I could tell you is try to install an alternative browser like firefox or chrome and try that to get you up and running. Good luck.

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etymike
etymike

Reply 7 years ago

Chrome did the trick!

I was able to add pictures, text, steps, etc. AND save the draft so I can work more on it after work! (AND hard returns are working in this post!!!)

Thank you so much for your speedy reply and great advice!

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abaker24
abaker24

7 years ago

Hello i am a new user trying to enter your decor contest. i keep getting a message telling me "that was very inconsiderate of you" or something to that effect i cant enter info to new instructable page and i am about ready to give up. is it bc i m using my phone and not my pc? please advise.

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Kiteman
Kiteman

Reply 7 years ago

I think the "inconsiderate" message shows a pronkem at the site end, not yours.

If you're posting from your phone, try using the app.