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I have a Windows Vista computer and have a problem with it freezing up at various times. Answered


When this happens the mouse cursor and keyboard do not work. The old "Alt-Control-Del" doesn't do anything. I have to reboot and sometimes it freezes up during the boot process. It doesn't seem to be related to what windows I have open and will not happen for hours and then sometimes twice in a few minutes. If I leave it alone for some time it will sleep and not always awake. Does anyone have a solution or need more information about this problem? Any help will be very appreciated.

Jerry

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bikerbob2005

7 years ago

You gave very little info on your system.
First step would be the Event Log go dump it here is how-> http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer
read all events might find the problem in just a few minutes,if lost in the magnitude of events then clear the Log file -> http://technet.microsoft.com/en-us/library/cc722318.aspx
Next time it freezes then go to Event Log and there is the problem.
Second step Windows Vista has "services" read this cnet page -> http://news.cnet.com/8301-13880_3-9845899-68.html
turn off services that are not needed side note make a list of what you turn off might need it back on.
Third step Windows Vista Registry gets junked up bad here is a useful tool to dump the orphans -> http://majorgeeks.com/Free_Window_Registry_Repair_d5461.html
send me a mesg after you try these steps and let me know how it goes

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exabopper

7 years ago

I had this problem after upgrading an older computer to Windows 7. Believe it or not, later versions of Windows seem to be more sensitive to low energy power supplies than earlier versions, so a box that ran fine with XP either won't upgrade, or the upgrade locks up intermittently. To fix this, I installed an upgraded power supply. It was a 580 watt unit from Thermaltake. I tried getting a cheap 600 watt power supply by Eagle, but it failed after a week.

So, go to Best Buy or wherever and get a decent 600+ watt power supply, and see if that doesn't do the trick.

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thegeeke

7 years ago

I agree with vyger... It seems like static. If it isn't static, try reloading motherboard drivers/flashing your BIOS. A lot of times that can help a lot of different problems. If that doesn't work, again I agree with vyger about knoppix. Great little system for troubleshooting. It has a program that you can choose to run instead of the knoppix system at boot called memtest86. I would also run that for a few hours to see if it picks up any errors in your RAM.

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Vyger

7 years ago

Does your house have a lot of static electricity at this time? Static discharges can cause lockups. In the winter when it gets dry this happens more often. Just plugging in a USB device can be enough and I had one that just touching the case was enough to cause it to spontaneously reboot. Just try and remember if you had any sparks at the time of the lockups.
Random lockups are sometimes some of the hardest problems to fix, as opposed to being able to say, "everytime I do this, this happens." So you need to sort out if its hardware, like the shocking problem, or software.

If the forum doesn't appear to have your answer and its not static we can move on to other types of tests.

There is a version of Knoppix that boots off of a DVD. You can download that and boot from it and if it runs fine then your hardware is OK and we know its software. If we get to that point I will give you the link for it.

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canucksgirl

7 years ago

Hi Jerry, I found you a forum thread discussing this very issue... there seems to be a number of people who've had this problem. There are some suggestions based on specific setups so you should check that out first. If you have the MS 6000 Wireless Laser Mouse and Keyword combo, they are apparently pieces of cr@p... and should just be replaced. Here's the Forum Thread.