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I have frequently tried to download an intractable however I am repeatedly asked for a verification to which is respond and nothing happens Answered

I have frequently tried to download an intractable however I am repeatedly asked for a verification to which is respond and nothing happens. If you could let me know what is wrong that would be great. Thnx

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Penolopy Bulnick
Penolopy Bulnick

1 year ago

Can you try logging out and logging back in again and see if that makes a difference? Sometimes that can help. Also, clearing your cache and/or cookies can sometimes reset things for you and allow them to work :)

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Dak Jack
Dak Jack

Reply 1 year ago

Much appreciated i changed the computer and cleared the cookies under your instructions.