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I won a Premium membership but it says i will have to pay for it Answered

I won a premium membership so i entered in the code and got it but it says I have to make a payment in September. It wont let me turn off auto renewal. I thought winning the memberships meant that it was free for three months then it ended. Can somebody please help.

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tomatoskins
tomatoskins

4 years ago

This message being generated and your account showing that you have an auto-renewal turned on is actually a bug. Your Pro Membership was a gift and we will definitely not be charging you when it expires. We do not have any payment information on file for you and so our system cannot charge you.

Sorry for the inconvenience! Thank you for being a part of our community!

Troy (tomatoskins)

-Community Manager

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Daniel Quintana
Daniel Quintana

Reply 4 years ago

Thanks for replying quickly. I really appreciate it.