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Instructables collaboration not working Answered

Hi I have a group of students trying to make a Instructable with the collaboration option, we are finding that things are not saving, Posibly the auto save is playing games. students are all using macbooks and chrome, safari, and firefox. photos text and, steps keep disappearing.
please help

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liquidhandwash
liquidhandwash

6 years ago

Ok we had a play with it today and it seem to work, as long as there is only one person at a time edits the instructable. However you have no way of knowing if someone else is logged on at the same time.

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Kiteman
Kiteman

6 years ago

First thought: are any of them accessing the project at the same time?

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liquidhandwash
liquidhandwash

Reply 6 years ago

Yes they are, Ive done this before with the old editor, and it worked fine, as long as 2 people weren’t on the same step at the same time, or it would throw up an alert saying something like "this step is unavailable as someone else is edited it" but it doesn’t do that any more. Now you just randomly lose stuff.

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Kiteman
Kiteman

Reply 6 years ago

Then...?

Or...?

Nope, got nothing, sorry.

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liquidhandwash
liquidhandwash

Reply 6 years ago

?? Im easy to confuse, what do you mean?

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Kiteman
Kiteman

Reply 6 years ago

I'm out of ideas of what might be wrong - you need to wait for somebody from HQ to reply.