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Joining instructables via link on your emails fails to recognize my login to download any PDF Answered

I am a "Pro" member but lately the following occurs consistently:
1) I receive your email which suggests things that might interest me
2) I click on the email (Thunderbird) and am brought to the appropriate page displaying the 'instructable of interest to me' .. 
3) If I then click the 'Download' to obtain the PDF, I'm presented with the 'Login' box .. no problem there, until i fill in my userID ( tkjtkj )  and password ..  it appears to be accepted, but isnt.   I'm returned to the same instructable , where when i again click to 'download' , it loops into the 'login' screen .. each time i click 'Download'  ..
4) If i join Instructables.com  directly, there is no such problem of logging in .. and im properly recognized.
5) The problem only happens when i join thru the email link and then request to download any PDF.

OS: WinXP  SP3  , and Win7Pro
Browser: Firefox v.23.0

Discussions

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Sorunome

5 years ago

Don't you need to be pro to download PDFs?

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tkjtkjSorunome

Reply 5 years ago

I aM 'Pro' ...

Expires in 2015 , but of course i'll renew ..


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mikeasaurusSorunome

Reply 5 years ago

Yes, downloading PDF's is a paid, Pro Membership feature.

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mikeasaurus

5 years ago

After logging in, try refreshing the page. If you stay logged in then you should be able to download the PDF. If you are not staying logged in you might have a a browser add-on that is dumping you out.

That sometimes happens when you have an old cookie from the last time you logged in, or having a browser add-on that stops the page from loading completely. You can try

-Disabling any script blocking add-ons to your browser, like Ad-Block, GreaseMonkey, or LastPass
-Making sure you have cookies enabled for your browser
-Clearing your browser's cache

After, refresh Instructables.com and try logging in again.