Laptop shutting down randomly (not heat)? Answered
My laptop has been recently shutting down fequently. It is not heat related because I have been watching the temp and it has not gotten over 145 degrees F. The pc consultant and my university said it was a hardware problem but I'm not sure. It suspiciously started after I accidently went to a website that was labled 'this site may be hacked.' I have does full scans with malwarebytes and Windows Defender but they didn't find anything. I also did a Microsoft memory diagnostics and it did not find errors. I can't find a consistant way to make it shut down, sometimes it is a few minutes or an hour. Since its a Dell, I ran a Dell diagnostics test and it found BSOD errors but didn't have a solution. Any help is appreciated.