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Login Answered

Yesterday when I tried to log in, it said my password was incorrect.  I am sure it was not.  So I had to do the reset login thing where they send a message to your email.  That message had a 21 length temporary password with letters and numbers!  21 characters!!  You would think I was trying to break into Hillary Clinton's email!!!

I got logged in, changed my password.  Later in the afternoon, the same exact thing happened, with the new password.  Once again I received an email with a new 21 character temp password!!  After a couple tries I was able to get logged in and once again created another new password....
This morning, same thing!  Only this time I logged in with Google+, so I was able to log in.  But I am on my regular computer, if I try on my tablet, I can't get logged in at all!  Not even with the 21 character temp password.....I am still amazed it takes 21 characters to change a password....I think Instructables.com  can make it easier, if they can't,  maybe they can get instructions from someone on Instructables.com!

BTW, I would of brought this to the attention of someone under the "Contact" category but if I clicked on any of the emails given, they would not work.  Yes I could of logged into my email and typed in their email and sent it that way.  But at this point I am tired of going back & forth so much with this website.

I really enjoy this website and wish some things were not so complicated.
Thank you.

Tags:Login

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seamster

3 years ago

I'm sorry that the automated password reset system has given you so much trouble! We can reset your password manually, which should clear things up pretty easily.

If you would, email us at service@instructables.com and we'll jump right on it for you! :)

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Singon69seamster

Reply 4 months ago

Ok so the same thing is happening to me when i try to log in from the App. But if i log in with the same user and password on the website then it logs me in. I do not want to keep resetting my password. And any combination that i try in the app does not work. Can you giys please fix this for me or at least reply and tell me no one cares.

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seamsterSingon69

Reply 4 months ago

Instructables does not have a formal app so it's likely what you've been trying to log in to is some third-party app that is copying content from the site. Whatever app you're using is not connected to your actual account on the site in any way. Try logging in to the mobile version of the site in your mobile browser instead.

There used to be an app, but it was retired several years ago: https://www.instructables.com/topics/Native-iOS-and-Android-App-Retirement/

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CandeeS2seamster

Reply 3 years ago

Thank you for your quick response! I will email.