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More disappearing comments. Answered


It's been reported many times, by many people, but the "disappearing post" bug is alive and well.

It's happened to me quite a few times today, on individual instructables, forum topics and the answers section.

They don't appear later on, or appear only for my eyes, they simply cease to exist as soon as I hit "post".

When I have spent some time writing a long post full of relevant, useful links, this is a very, very annoying bug.

Tags:hat

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xxlukas
xxlukas

3 years ago

I have probably the same problem-after clicking 'Post comment' the comment is visible only for me (disappears when I log off). It is not present in the list of comments in my profile but number of comments is correct (including removed ones). I tried to delete and insert the comment again but it is still the same problem. How to fix it?

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seamster
seamster

Reply 3 years ago

If you're a new user, your comments are probably just stuck in a filter and will be released within at most 24 hours of posting.

However, if your comments are violating the "be nice" policy or use certain types of language, they might be removed or hidden.

But generally if you're being nice, anything you're not seeing when logged out will show live within a little while. Cheers!

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xxlukas
xxlukas

Reply 3 years ago

Yep, it was only delayed and seems ok now, thank you for help.

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midhun_s
midhun_s

3 years ago

I am facing the same issue that xxlukas have mentioned earlier. The number of comments is correct but it's not showing in the list of comments. Unfortunately, even after 24 hours of posting the comment, I couldn't find it in the list of comments. The disappeared comments include my replies and feedback from members. Also, the comments are not showing in the order in which they were posted.

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Kiteman
Kiteman

Reply 3 years ago

Sorry I took so long to answer, but I've only just seen your reply.

The original bug was way back in 2011, but if you are having issues now, send an email with as much information as you can to service@instructables.com and they will try and fix it for you.

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coolcrafter101
coolcrafter101

4 years ago

It happened to me just a few hours ago! It may be that I was using an old Android device, but I tried 3 times, and it never showed up!

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canucksgirl
canucksgirl

9 years ago

Yes! This is still happening. As a result I'm now copying all my longer comments just before I post them, because it's hard to say when it will or won't post... I too find it very, very annoying to post an answer or a comment and after clicking on the post button, it disappears.

But, here's something even more strange, that's happened many times. I'll post a reply to member A. Then on the same page, I post a comment to member B and then when I hit the "post comment" button, the text I typed for member B is gone, and in its place is the text I typed earlier for member A... (Needless to say this isn't any better than losing your comments altogether). So I then have to delete the comment and type it again.

In case you're wondering there is NO chance that I'm accidentally "pasting" previous comments right before I post them.

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Kiteman
Kiteman

Reply 9 years ago

That second thing isn't new either, but was allegedly fixed many moons ago.

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canucksgirl
canucksgirl

Reply 9 years ago

Weird... I haven't been on Instructables that long.

I wonder if its happening with other members and people just aren't reporting it?

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AndyGadget
AndyGadget

Reply 9 years ago

It happened to me twice last night.
Very frustrating.

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canucksgirl
canucksgirl

Reply 9 years ago

Which one? The disappearing comments, or the mysterious pasting comments? ;)
(Both equally frustrating).

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AndyGadget
AndyGadget

Reply 9 years ago


This was the disappearing comment when I pressed the 'post comment' button.  I also suffer from the intermittent logins bug and the inability to view thumbnails in an Instructable, despite trying the recommended actions to resolve these.
It does diminish the Instructables browsing experience somewhat.

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canucksgirl
canucksgirl

Reply 9 years ago

I agree. Perhaps you could update your browser or even try another one until they have all these problems resolved. I haven't had the login bug, and the thumbnail issue only lasted a day until I cleared the cache and cookies and started again. From what I've been able to figure out, a lot of these problems are tied together by a javascript issue. For the disappearing comments, I just do a quick copy of all my text in case I need to use the paste function if they disappear.

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AndyGadget
AndyGadget

Reply 9 years ago


Hmmm . . .  I've just tried the site with IE and get no problems with the logging out or the thumbnails so I may revert to that for a while for Instructables.  I wouldn't use it for general browsing because of it's lack of ad blocking and security filters.

I've been using FireFox for a long time and only briefly tried resolving the bug issues with the suggested filters and turning off my plugins, but I'm going to have to spend some time on it as some people appear not to suffer from the same problems.

After a comment disappeared for the second time when I tried to post it I have started copying it prior to hitting the button . . . just in case.

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abetusk
abetusk

9 years ago

I'm not sure if this is the appropriate place to talk about it, but I believe I've seen this bug appear on my instructable ( https://www.instructables.com/id/Animatronic-Cat-Ears/ ). I responded to Oscar1986 sometime in the range of Feb 24 to Feb 26 but the comment has since disappeared.

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DJ Radio
DJ Radio

9 years ago

This would be coming from the #2 commenter on ibles.

But yeah that bug is annoying, I've run across it a while ago but it disappeared.

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splazem
splazem

Reply 9 years ago

Who's number one?

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Kiteman
Kiteman

Reply 9 years ago

(He said "number one" - snigger)

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splazem
splazem

Reply 9 years ago

Oh, I get it. Very cute for a (supposedly) mature grown-up. How about this, Who's number one in terms of posting the most comments.

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Kiteman
Kiteman

Reply 9 years ago

I have no idea, but there used to be a script somewhere for working that out (whether is still works on the much-changed site, I have no idea). Try asking Jayefuu or Lithium Rain, they might be able to help.

I seem to remember that DJ used to be very high in that list?

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Lithium Rain
Lithium Rain

Reply 9 years ago

IIRC, that was internal to ibles, and posted by staff every year. It was either at the very end or very beginning though, so you'll have to wait on staff unless you write it yourself.

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splazem
splazem

Reply 9 years ago

Thanks!

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Kiteman
Kiteman

Reply 9 years ago

On staff?

Maybe when they have a UK office.

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splazem
splazem

Reply 9 years ago

Ah.

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splazem
splazem

Reply 9 years ago

Oh no. He said #2.

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kelseymh
kelseymh

Reply 9 years ago

Heh, heh. You said "number two" >cough<....

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splazem
splazem

Reply 9 years ago

Cute.

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Wasagi
Wasagi

Reply 9 years ago

Hehehe

it's funny because....

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qwerty987
qwerty987

9 years ago

my long comment stayed :)

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JamesRPatrick
JamesRPatrick

9 years ago

This happens to me a lot. If I write more than a paragraph, I always copy the text before posting.

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mary candy
mary candy

Reply 9 years ago

I do it too.

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StumpChunkman
StumpChunkman

9 years ago

Would it be worth trying to recreate this on purpose so we can try to figure out what's going on? Maybe trying posts with a ton of links, with links and pics, with videos and pics, whatever else. I still have the comment test forum if we're up for another series of bug checks. It did seem to help a lot last time.

I don't know that I've ever had a comment disappear on me, but then, I don't comment near as much as you, or with near as much detail.

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Kiteman
Kiteman

Reply 9 years ago

I've not seen any pattern in the nature or content of the disappearing posts - with/without links, long/short, images/no images, rich editor/normal format have all gone.

They just hit home more for long responses.

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splazem
splazem

9 years ago

I like the frowning Kiteman picture. :)