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NEW AND NEED HELP! After I signed up I received a code for free year membership and now I can't find the code!? Answered

I had just signed up I copied the code so I could put it in the box after verifying my account in email! I put it in and it said it was already used expired???? Also during this time I changed the usser name and downloaded the app for ipad but been switching back to my ipad Safari browser bc they need a ipad app not just iPhone app! Anyways I been trying to find the link and code again and I can't find it inorder to try it again or get assistance! I love this site and I am new and still not understanding how everything works! Thank you for any help!!!!!

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bwrussell

Best Answer 5 years ago

On your "You" page there should be a "Pro Membership" tab near the top. Check to see if the code is sitting in there. That is where codes sent from Instructables the company are stored. If a member just sent you a code then clearly it was one that was already used. Did you receive the code in a email from Instructables, some other company, or a random member? Did you pay for a Pro membership?

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BrandiWinebwrussell

Answer 5 years ago

thank you for your help and to answer where the code came from I have no idea I was browsing the site just after signing up right before I confirmed my email I signed up with! I was looking in to buying a membership but haven't yet and the link was just at the top of the site page after I confirmed email ! Honestly I don't know where it came from and it wasn't sent to my email I signed up with! THE INBOX ON HERE IS THAT CONNECTED TO MY EMAIL OR WHAT IS THAT USED FOR? It wasn't in there either just at top of page and I copied it and went under my account and changed my user name and downloaded the iOS app then using my ipad browser I put it in the box and received that error and I went back to try and find that link and code to see where and why it was given to me and I could not find it again! I thought maybe it was were I changed account settings and name and where I downloaded the app all around the same time that maybe it didn't work bc I changed things and it was confused lol! I know I sound like a idiot and I am embarrassed that I even asked but I wanted to find that link again so I could find where and why it popped up lol more then anything!

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Penolopy Bulnick

5 years ago

Hey, I don't see a Pro code on your account. If you had been sent one directly, there would be a record of it there. You must have been sent one separately so you will need to find it wherever you were sent it. Could it have been another account?

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BrandiWine

5 years ago

THANK YOU ALL FOR SUCH QUICK ANSWERS AND HELP!!! I just wanted to say that first off because I stumbled onto the site and love it but help or tuitorials to explain exactly how to use all the features under help was not what I expected! I have a ipad and they really need a ipad app( not just the iPhone app I did install on here but find myself using the browser more)! I signed up and I just remember a link like saying here is your free 1 yr pro membership to try and it had a code! I don't know what a PM is or how to use it and I see I have a inbox on this site and not really sure how that works! I did go under the you and there was nothing there and no one sent me anything to my email I signed up with! I am guessing it was a mistake! I see you have to kinda browse the forum and look for help or answers on how to use the site! Sorry to trouble you all and thank you very much! I still feel kind of stuiped when it comes to understanding what collections or groups are and how to use all the stuff I see but I am sure with time I will figure it out!

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Kiteman

5 years ago

If you were given the code by another member, send them a PM.

If it came from the site itself (eg as part of a prize), then send an email to service@instructables.com

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mpilchfamily

5 years ago

Where did you get the code from? They don't just give you a year free premium membership for signing up. If you entered the code and it said it's expired then it was a bad code to start with. Nothing you can do about it. But if you want free premium membership then start making some instrutables and entering contests. Then many be your win one.