77Views5Replies

Author Options:

New Bug Report Answered

My Instructables iPhone app crashes every time I attempt to save to Instructables.com. I save to my device before saving to Instructables.com. I have deleted and reloaded the app with no further success.

1. iPhone 5 - iOS version 8.3 (12F70)
2. Instructables Mobile App version 2.63.4
3. The draft I am currently attempting to upload is Backyard Party And Ambiance Lighting
4. I am unable to capture a screen shot of the crash.
5. I created a draft on my phone that includes steps with text and photos. When I press "send to Intructables.com", my app crashes.
6. I have allowed your app to use my cellular data.

Comments

The forums are retiring in 2021 and are now closed for new topics and comments.
0
bravoechonovember1
bravoechonovember1

5 years ago

have you tried a faster internet connection?

also if you pull up instructables on safari at the bottom of the page press "full site"

and go to where you edit your instructable you can upload the pictures there just like if you are uploading pictures from your PC

0
Tater Zoid
Tater Zoid

Reply 5 years ago

Thank you. I am aware of the avenues you have kindly offered, I just want my app to work.

0
bravoechonovember1
bravoechonovember1

Reply 5 years ago

yup

just wanted to make sure you weren't delayed in making instructables!

0
Kiteman
Kiteman

Reply 5 years ago

If you're having no luck, email service@instructables, put "App Bug" in the subject line, and include the information you have given here.

0
Tater Zoid
Tater Zoid

5 years ago

I'm still frustrated by this bug. Is anyone looking into this?