No Help System Answered
Does a REAL online help system exist on this website? I mean as on any real application program you may be familiar with. Does it exist and if not why not? This site is mature enough that it should have a resource which anybody can go to to answer the question " How should <name feature here> work?" or "Does <feature> exist?"
Up until now the only semblance to "HELP" I have seen is a forum where we all talk amongst ourselves and maybe somebody may throw in a nugget of real fact or wisdom. But nothing where I can go to get any authoritative information.
Why should I have to wait (days/weeks) for a reply from the general hoipaloi instead of getting a (relatively) immediate answer to a simple question?
In fact I have been a member for 14 months now and just today is the first mention of the word "staff" have I found. Staff?? No one in the forum is identified as "staff"! It seems as though no one is running the place.
WTF? Why no real HELP!