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Oops! We couldn't understand your request. Please contact us to tell us as much detail as possible about what you were trying to do when this happened. Answered

I just spent the last 2 days authoring a new Instructable and struggling, as always, with the abominable editor on this site.

This time I did as much as possible in a text editor, including using HTML tags for images uploaded to my account, and for bold fonts, and anchor links with text.

I selected the mandatory cover image, which was all cut off BTW, entered keywords, and hit Publish both times and the second time I got the obnoxious:

"Oops! We couldn't understand your request. Please contact us to tell us as much detail as possible about what you were trying to do when this happened."

To say this is frustrating would be like saying that a sharp stick in the eye was a little annoying.

So what's going on this time? Is it the HTML tags which the preview shows as working flawlessly? Are any of these tags banned? If so, why doesn't the message just say so instead of kicking me in the n…, u-h-h, face without offering any help? I couldn't find anyone to contact either, hence this post.

Firefox 33.0.2, OS X 10.8.5, javascript enabled

And no it doesn't work any better in Safari.

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Laral

4 years ago

Unbelievably, I tried creating a new Instructable and was able to publish the whole thing… Huh!?