77Views7Replies

Author Options:

PDF download - no match with the website Answered

Hi.
As PRO member I like to download the PDFs the read them on my iPad.
Some days ago I downloaded a PDF I was really interesting in, but when I red it later looking for a specific part I spotted online, I realized it was missing on the PDF (so as other parts).
I didn't check the othe PDFs I downloaded in the past weeks, but I must suppose some of them (hopefully just "some" of them) will have missing parts; as the print out of the web page is impossible (overlapping of everything) and as currently the PDFs download is a pay-to-get-it service, I think this is non acceptable.

Discussions

0
None
jocman

4 years ago

Hi.

Still here with more or less the same problem.

After some days ao being busy at work, I checked the new PDF, but still items missing. I attach a couple of pics to explane.

Hope this help, and sorry again.

Andrea

Example1.jpgExample2.jpg
0
None
seamsterjocman

Answer 4 years ago

The author had made various edits to his project, hence those discrepancies you saw. We have refreshed that PDF so it should now reflect the content of the instructable.

You should receive a more detailed response to you service email soon. Have a great day!

0
None
jocmanseamster

Answer 4 years ago

Hi. I got the complete PDF. well, the new one is 27 pages: compared to the old - 13 - is the double.

Not to make a criticism, but it could be a good thing to set up such an...alert when some author needs to update his project, so to fix the new PDF.

Thanks again for the support, and once again: it's a great website, it worths the subscription fee.

0
None
seamster

4 years ago

That is very odd! The content for the PDFs is generated directly from the instructable, so everything should be the same.

If you would, please email this question to service@instructables.com, and include a link to the instructable(s) in question. They will take a closer look and see what's up. This sounds like it might be a bug.

0
None
Kitemanseamster

Answer 4 years ago

I may be wrong, but aren't PDFs "fixed" when they are first generated, and then subsequent edits do not show up? Or was that an old problem I am thinking of?

0
None
seamsterKiteman

Answer 4 years ago

Ah, you are correct. It appears that changes the author may make are not reflected automatically, but we can refresh the PDFs manually if we need to. (Apparently if every download that hits our servers was regenerated fresh, it results in a frustratingly slow experience for users.)