Power Point only works over remote assistance? Answered
One of our employees has a problem with pptx files in PowerPoint 2010. When she opens her pptx file it only opens the first slide and all the top tool bars in PowerPoint are grey and can’t be accessed.
The steps I have taken are as follows:
Installed the office 2007 compatibility pack although only some of the PowerPoint files were pptx. I tried open with Office 2007 but without success. I thought maybe it was created in Office 2007.
I have searched the web high and low for a solution for this and can’t find one single case with the same issues. I myself have never seen this before. The user is a local admin on her laptop.
I have to add that there are no errors or warnings in event viewer. Has anyone seen anything like this?