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Problem with Editor--Unable to enter text Answered

My earlier instructables were easy and the editor worked fine.  I'm running Windows 10 now (vs. 7 on my old machine) if that makes a difference.  now I click "start instructable" and a box comes up to "enter a title".

But the box is not active.   Does anyone have an idea what is going on?  I have not used Instructables for several months, but something is different here.

Thanks for any advice.  I'm on Windows 10, and tried it on MS  Edge and also Firefox.

John

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SamT37
SamT37

5 years ago

Try Chrome as well. I cannot make a clear guess as to what is causing this but clearing your cookies may help. It could potentially be a JavaScript issue, though I doubt they use JavaScript just to make text boxes, but it can't hurt to double check that it is up to date as well. Keep me updated :)

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Dr_K
Dr_K

Answer 5 years ago

Hmm, I updated Java in firefox, and also tried Chrome.

This operating system is just the worst thing I have experienced. It crashes when I try to download the instructable app too.

Thank you for the suggestions. I emailed tech support--maybe they know about a glitch in this thing. I will try to get my other laptop functional enough to do this. I wish that you could use the old editor. that thing worked perfectly!

thanks again,
John

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SamT37
SamT37

Answer 5 years ago

You should be able to, at least, you have the option on phones.

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Dr_K
Dr_K

Answer 5 years ago

yes, it worked great. I just had to get past the first unresponsive "title" page (on my phone) and then I could open the draft like normal. A bit of a pain, and I have no clue why my phone works but not my laptop. But , whatever. It worked!

thank you again.

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Dr_K
Dr_K

Answer 5 years ago

I found a way to cheat this--My problem was getting past the inactive title step, but the step seems to work on my phone. So i did the title, saved it (on my phone) and now can open it from my laptop.

Wow, Windows 10!

thanks again for the help,
john