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Purchased Pro Membership but can't download pdf
I just purchased a Pro Membership so I could download a PDF and it won't let me. The transaction has gone through but my account still isn't listed as Pro. How do I fix this?!?
I just purchased a Pro Membership so I could download a PDF and it won't let me. The transaction has gone through but my account still isn't listed as Pro. How do I fix this?!?
Discussions
6 years ago
Seems to have cleared itself whatever it was... thanks for the comments!
6 years ago
Interesting topic . . . I'm experiencing the same problem. Every time I click on DOWNLOAD my screen goes to "log in". Quite frustrating.
Reply 6 years ago
You are also marked as pro.
That sometimes happens when you have an old cookie from the last time
you logged in, or having a browser add-on that stops the page from
loading completely. You can try:
-Disabling any script blocking add-ons to your browser, like Ad-Block, GreaseMonkey, or LastPass
-Making sure you have cookies enabled for your browser
-Clearing your browser's cache
6 years ago
Your account is marked as pro. Is there something in particular you are having trouble doing?