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Replying to comments broken - fix needed ASAP Answered

When replying to comments it asks me to fill the words in the captcha text box but no such captcha text box appears. If it helps I got to the page from a link sent to my email because someone replies to my comment, but I can't reply back to theirs now. 

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mikeasaurus
mikeasaurus

7 years ago

Try logging into our site in a separate browser tab/window and see if you can see a Captcha when you try to leave a comment somewhere, then follow the link from your email.

As kelseymh requested, we need a lot of information in order to try and replicate this on our end so we can try and fix it. Make sure your browser is current, you have no script-clocking ad-ons (like GreaseMonkey or AdBlock) and that cookies are enabled.

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kelseymh
kelseymh

7 years ago

Since lots of other people seem to be replying to comments successfully (including the e-mail you received), the problem is probably not generic to the Instructables site.

Please edit the text of this forum topic, and include (a) your operating system and platform, (b) your browser, including version, and (c) if you can do it, a screen capture showing the page where the Captcha box is missing.

In addition, if you could move this to Bugs (that should be an option in the right-hand sidebar), then Staff will be more likely to see it and respond. Thank you!