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Subscribing and email bug Answered

I am having a problem with following the members Knextremely stupid and master-splinter306. Whenever I follow either of them (or when they follow me) I'm automatically unsubscribed from them. This problem has been going on since I started Instructables. This causes an issue because I don't get emails for their comments or messages. I'd greatly appreciate it if someone fixed this bug. Thank you. :-)

master-splinter306's profile: https://www.instructables.com/member/master-splinter306/
Knextremely stupid's profile: https://www.instructables.com/member/Knextremely+stupid/

Comments

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Brooklyntonia
Brooklyntonia

5 years ago

You should email service@instructables.com. They'll get right on it. Subscribing to someone doesn't have any effect on your email alerts, to my knowledge. You will get alerts about members' comments to your threads or instructables even if you aren't following them if they are turned on in your account settings.

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That_Jamie_S_Guy
That_Jamie_S_Guy

Reply 5 years ago

okay thanks =) even though my settings say I'll get emails for people posting ibles, I don't. =/

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seamster
seamster

5 years ago

I just asked our devs about this . . and apparently it's being caused by a known bug that's on their list of things to fix.

Try subscribing now, and let me know if it works.

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That_Jamie_S_Guy
That_Jamie_S_Guy

Reply 5 years ago

thank you, it seems to be working now. Only time will tell... =)

(°◇°;) the famous seamster spoke to me

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seamster
seamster

Reply 5 years ago

pssh. Not famous. Perhaps infamous, though ;)

If you get unsubscribed at any point, shoot me a PM and let me know. Thanks!

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CorgiCritter
CorgiCritter

5 years ago

I've had the same issue with being unsubscribed for no reason, particularly to Knextreamly stipid.