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Syntax error when trying to add a new step Answered

Whenever I click "insert step" or "Add Step+" a small message appears saying: "There's been a problem updating your Instructable
parsererror
SyntaxError: Syntax error"    I've tried refreshing the page, but it still has that problem, and what's up with not being able to use Enter when typing? I have Windows 7 home premium, service pack 1, internet explorer 10 and Google chrome have the problem. The problem page is at https://www.instructables.com/id/edit?instructableId=E92QJ9NHNICTSUK#instructableId=E92QJ9NHNICTSUK,stepId=SDGA9KVHNICTSUJ

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mikeasaurus

5 years ago

Thanks for letting us know. This is a known and very serious bug that we are actively trying to fix.

Please try using the old editor until we can solve the problems with the new editor. If you are still experiencing trouble you can email us at service@instructables.com.

Here's another topic with the same information I've just provided: https://www.instructables.com/community/Write-Up-Deleted/

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rem0.061mikeasaurus

Reply 5 years ago

I just read the other topic, and they had a problem switching editors. I had a problem with the old one adding a new step, but when I switched to the new one everything worked perfectly, and the progress successfully transferred. The only problem I have with the new editor is the annoying failure to save notice if the connection speed is less that perfect.

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rem0.061

5 years ago

I think you mean use the new editor instead of the faulty old one :)

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rem0.061

5 years ago

They might be neglecting the old editor, since there's a new one and it seems to work fine.

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BrownDogGadgets

5 years ago

Yup, me too. In both Safari and Firefox.

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rem0.061

5 years ago

It happened with the old editor, but I was able to get it to work on the new one.