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Turning Off Auto Renew Answered

Hello, recently my instructable got featured and I redeemed the free Pro Membership. I then noticed that auto renew was turned on, when I don't want it to auto renew, nor do I have a payment option linked to Instructables. If you can please tell me how to turn this off it would be much appreciated, thanks. 


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5 years ago

Hi there!

Your account showing that you have an auto-renewal turned on is actually a bug that we are currently working on. Your ProMembership was a gift and we will definitely not be charging you when it expires. We do not have any payment information on file for you and so our system cannot charge you even if it wants to.

Sorry for the inconvenience and thank you for being a part of our community!


Your friendly neighborhood Instructables staff