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Tutorial downloaded PDF has no images Answered

I just upgraded my account so i would be able to download PDF versions of the instructables i like and want to try.
I just downloaded my first instructable ( https://www.instructables.com/id/Monster-Monkey-Fist-with-Pool-Ball/?ALLSTEPS ) and found that the images are not included in the downloaded version. Is this correct? If this is the case the instructables would become very hard to follow indeed and defeats the point of me having upgrading my account. C
an someone tell me if this is correct and the pictures as displayed on each instructables page are not actually included on their PDF downloads?
If this is the case how do i go about getting my money back as this was not made clear and i feel it is somewhat misleading.

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mikeasaurus

5 years ago

That user has inserted the pictures into their project from external links and not used our interface to host the images. Therefore, our PDF generator cannot include the pictures from that project.