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Untimely subscription expired e-mail Answered


I've just received an e-mail informing me my (paid for) pro membership has expired and my account has reverted to the regular level, despite having two 3-month free extensions pending.  It looks like the free subscription has kicked in as my account hasn't reverted, but the e-mail is misleading.

(I believe I'm owed a year's prize membership, but I'll follow that up privately.)

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StumpChunkman
StumpChunkman

9 years ago

That text is a little misleading, and we're working on a different way to send those emails out.

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AndyGadget
AndyGadget

Reply 9 years ago


Thanks SC.
A reminder a couple of weeks before expiry would be a useful feature too.