0MahavishnuMan 10 years ago ReplyUpvoteMost computers nowadays don't come with recovery discs. Instead, they have a partition on the hard drive that you can boot into that allows you to recover the computer to factory default. In order to get the discs, you must burn them yourself through a utility installed on the computer. Booting to this partition varies depending on the manufacturer, and for that matter some manufacturers have different ways to get to it depending on the model. When you first turn on the computer, look closely for some key to press to get into recovery - it's usually an "F" key, and you may not have much time to press it while the computer POSTs. After you've reinstalled, it is highly recommended that you burn the recovery discs, as without them you have no safety net should the hard drive fail or you get a virus that takes out the partitioning tables (which is getting rather common these days). I will say that recovering a computer just because you forgot a password is overkill. There are two easier ways: either get into a different log-in, then enable the administrator account and change it from there, or boot to a live CD (like Bart's PE), copy any wanted files out of your user folder, then delete your user folder. When you boot back up, Windows will recreate the folder; you'll need to customize everything again and copy your files back into your user folder when finished.