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Wifi issues with toshiba, help? Answered

When I first bought this laptop the wifi worked at home- now it only work with other wifi (neighbor's, train station, school, friends, ect.) it hooks on to the network but says its limited with no Internet access. I commute to school and its a pain trying to find wifi to do home work! Help!!

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Vyger

Best Answer 4 years ago

turn your router off, turn it back on.

Is it your router or supplied by your ISP.?

If it's theirs then call their tech support for help.

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AmandaW13Vyger

Answer 4 years ago

I've already tried trouble shooting/restarting the router. I've been trying that for months. I'm compter illiterate, I don't know what an ISP is, I don't know how to find codes, I don't know what any numbers or codes mean or do. Idk whose tech support to call, toshiba or my Internet provider! I'm getting so sick of not being able to do my school work at home

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VygerAmandaW13

Answer 4 years ago

We get this question asked a LOT which is what Wired-mist was referring to. So since we have already had extensive answers to it written up its nice when someone takes the time to look those up.

An ISP is "Internet Service Provider" whoever you get your internet from. If the devices that you get your internet through all belong to them then it is up to them to provide service for them. If the router belongs to you then the most they will offer to do is configure it.

Since the internet works fine elsewhere then the logical conclusion is that it is a problem with your router and not the notebook. it is possible the router has gone bad. They often fail. If you want to fix it yourself then that is the place to start. Buy a new router. They are not that expensive. You can get one on line through Amazon or New Egg or any other computer supplier. Or you can go to a store and buy one Wal Mart probably has them. A cheap one should run you 30 to 50. They come with easy to follow instructions so you can set it up by yourself.

Toshiba will not be able to help you with this. Your ISP might but if it is your router the best place to start is to just buy a new one.

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Wired_MistVyger

Answer 4 years ago

+1 i've had this prob twice before. When it happens I just buy a new one too. Usually there's new features and faster speeds that almost make it worth replacing anyway !

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Wired_MistVyger

Answer 4 years ago

Hey Vyger, Fancy another round of WiFi Trouble shooting? :P

I don't suppose you have a link to the last one? between the two of us we covered just about everything !