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You are under attack Answered

Hi,

I just saw on this page https://www.instructables.com/tag/type-id/?sort=RECENT that the last 600 posts are in Korean and speak about "Casino" or whatever...

I don't know if you have noticed it so I'm just telling you.

Best regards

Discussions

0
Kiteman
Kiteman

5 years ago

Do as I have done, and email service@instructables.com. The response will be laggardly because of weekends and time-zones.

Unfortunately, because the system doesn't let us open forum topics in a non-Latin alphabet, I can't flag them instantly away as I can other spam.

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Downunder35m
Downunder35m

Reply 5 years ago

He was dumb enough to post some "Instructables" as well, which I flagged. :)

But I really think the easiest way would be to prevent all postings in non-latin and for freshly registered users to put all postings containing a link into a moderation line.

I know, I am constantly nagging, but judging by the progress of other problems I get the feeling we need more staff members with time and knowledge of the system.

For example, with me in AU, I see that most of the spam happens during the times when the western world is sleeping as it increases the chance of the spam being listed longer before it is killed.

For an international site it does make sense to have active admins / moderators from more countries than just the US to take care of the problems caused by time zones.

Still IMHO prevention and a better security system works better than fixing once it happened ;)

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Kiteman
Kiteman

Reply 5 years ago

A lot of those with instant spam-killing powers are outside the US, so normal spam rarely lasts more than a few minutes on the forums (there's a gap in the coverage in the hours before GMT).

There are two problems that get in the way of quick kills; the system only lets admins open non-Latin postings, so Korean etc stuff stays on the forums until California wakes up, and there's an hour or two after midnight PST when the forums are laggy, and spam-flagging doesn't "take". The development team know about both issues, and (one presumes) are working on fixing them.

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Downunder35m
Downunder35m

5 years ago

71 forum topics so far, let's see if HyunS reaches the 100....

I just hope he is not injecting malicious code as well...

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Downunder35m
Downunder35m

5 years ago

I reported what I could posted by

https://www.instructables.com/member/HyunS/

for a few hours but he just keeps posting.
Would love to ban him but can't :(

Also seems that today / tonight noone is online that could quickly take care of the problem.

0
liquidhandwash
liquidhandwash

5 years ago

Looks like they are back again grrrr!

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JM1999
JM1999

5 years ago

RED ALERT

ANSWERS SECTION IS BEING ATTACKED BY opganda002

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Danger is my middle name
Danger is my middle name

Reply 5 years ago

You should email service@instructables.com in the future for things like this :)

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JM1999
JM1999

Reply 5 years ago

OK, will do.

The spam is still up just to let you know.

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Danger is my middle name
Danger is my middle name

Reply 5 years ago

Just flag everything you see, we are taking care of it as fast as we can! Thanks for keeping an eye out!

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JM1999
JM1999

Reply 5 years ago

Cool, will do.

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Kiteman
Kiteman

Reply 5 years ago

News like that is best sent to HQ directly.

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MsSweetSatisfaction
MsSweetSatisfaction

5 years ago

Yup you are right. I'm the community manager on duty and I'm doing my best to clear them out as fast as I can. Thank you for bringing that to our attention! Hopefully our site will get back to being awesome soon.

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peterpan666
peterpan666

Reply 5 years ago

Is there any captcha or something to prevent this kind of attack when you create a new user or instructable? I think it would be a good start...

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MsSweetSatisfaction
MsSweetSatisfaction

Reply 5 years ago

Yup that exist and let me tell you it catches a LOT! However, sometimes stuff breaks through unfortunately, however we have learned from this experience and new measures are already in the works to make sure it doesn't happen again!

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vanweb
vanweb

Reply 5 years ago

You should look at not allowing multiple posts (form any user) that have the same first 100 (or so) characters of the body of the post. This should stop these automated multi-posts.

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peterpan666
peterpan666

Reply 5 years ago

I just see that you (your team?) just vanish it all! Awesome work for an awesome website, carry on! ;)

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caitlinsdad
caitlinsdad

Reply 5 years ago

RED ALERT: Looks like round 2 is happening now.

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MsSweetSatisfaction
MsSweetSatisfaction

Reply 5 years ago

Yup, they should be vanishing shortly.

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JM1999
JM1999

Reply 5 years ago

Yes, round 2 is definitely on its way.

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Brooklyntonia
Brooklyntonia

Reply 5 years ago

Thanks for your hard work on a Saturday!

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MsSweetSatisfaction
MsSweetSatisfaction

Reply 5 years ago

No problem, I'm the weekend Community Manager so it's my job, Saturday is my Monday!

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JM1999
JM1999

5 years ago

RED ALERT

ANSWERS SECTION IS BEING ATTACKED BY opganda002

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PCROB
PCROB

5 years ago

users with the following usernames (and variations) are spamming the site

jojwayoaju1818

dlchgml1313

qjdkakelaoje917

variations have an hyphen "-" placed amongst the letters. For example from "jo-jwayoaju1818" to "jojwayoaju181-8"

Can confirm that the first 17 pages of Recent Instructables are almost covered spam posts from these "three" members.

Have to agree with virusdm that
a few improvements need to be made to prevent this happening again.
The first point he made I can agree with, whereas the second one I
partially agree with.

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Kiteman
Kiteman

Reply 5 years ago

The best way to deal with them (and others like them) is to flag and move on - the flags all get reviewed by humans, who have the ability to remove all of a members' posts at a stroke.

If you feel urgent action is needed, I would also drop a PM to anybody on the Community Team who seems to be online at the time, and send an email to service@instructables.com.

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virusdm
virusdm

5 years ago

In light of this, I'd suggest a couple site improvements:

1. There should be a rate limit on how many instructables/collections a person can create in a given unit of time.

2. A registered user should have the ability to block postings from a specific other user. This would be helpful not only in this case (as these are coming from two specific users) but would also be helpful for members who are displeased with the fair amount of terrible quality posts from (mostly 11-16 year old) users.

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Brooklyntonia
Brooklyntonia

Reply 5 years ago

Blocking young makers seems counter productive. The featuring system makes it easy to see only quality instructables when desired. Encouraging and providing expertise to those still learning will provide exponential growth in quality instructables and makers here and elsewhere.

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virusdm
virusdm

Reply 5 years ago

Allow me to clarify with a hypothetical situation:

Let's say there is a user named YOLOSWAGLOLUMADBRO and he/she posts a lot of instructables about pranking friends, what to do when you're bored, etc. These posts might be great for other people, but perhaps they're not super cohesive, are riddled with typos, contain no useful pictures, etc.

What I'd love to see is an option along the lines of "Hide posts from this user/I don't want to see any of YOLOSWAGLOLUMADBRO's instructables" All this would do make his posts invisible to me and only me.

This would allow every other user to see his/her posts, so that they could continue to provide expertise and encouragement. Thus, your idea of providing exponential growth in quality instructables here and elsewhere would still work just fine.

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MsSweetSatisfaction
MsSweetSatisfaction

Reply 5 years ago

We have some improvements in the works in order to try and prevent anything like this from happening again. However, your suggestions are certainly worth discussing, thank you for suggesting them.

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Kiteman
Kiteman

Reply 5 years ago

Before you started in your role, there was discussion about members being restricted to comments only for the first 24 hours of their membership.

I still think the idea has merit.

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Stan1y
Stan1y

5 years ago

I came across the Korean? spam yesterday morning and flaged it up as spam. I don't think it was with out aim as the lines of code in the 2 postings I looked at varied by 1 to 3 characters per line I think it would be worth further investigation, as it seems a lot of effort to go to just to annoy a web site administrator nd its users

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Triclaw
Triclaw

5 years ago

just block korea

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peterpan666
peterpan666

5 years ago

Somebody seem to really hate you guys...

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JM1999
JM1999

5 years ago

Again, they are back!

They are spamming again under a different account name.

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MsSweetSatisfaction
MsSweetSatisfaction

Reply 5 years ago

Yup, just found them they should be vanishing shortly.

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JM1999
JM1999

Reply 5 years ago

They seem to be posting faster than they are disappearing!

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JM1999
JM1999

Reply 5 years ago

I hope so!

Maybe add a 'prove your username' thing.

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ciani
ciani

5 years ago

Is there any webmaster on this website? My Newsreader It is full of Korean spam

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vanweb
vanweb

5 years ago

It is now 17 pages of Korean Spam....

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descartable
descartable

5 years ago

I never understood that advertising tactic, it's pointless and annoys people.There are certain brands that do that kind of thing and I have made the commitment to never buy or recommend to anyone,not even to mention who they are to avoid spreading their message!!!Hope this issue get resolved soon, I really enjoy browsing the new Instructables posted every day, but with this spammer it wont be possible.

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Triclaw
Triclaw

5 years ago

attack of the Asian hookers

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peterpan666
peterpan666

Reply 5 years ago

Yeah it seems to. Is there any webmaster on this website?