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Your IMO? Answered

I need some opinions and quick before my isp closes for today at 6. After finally being fed up with my modem disconnecting 3 times in a row whilst having my smoke/coffee this morning I finally called my isp up, said my router log says that I'm getting repetive ppp modem signals because the modem keeps disconnecting. Techy said come in and swap your modem in for one of these new ones they apparently just started distributing last week because they're starting up a digital TV service in early 2008 (modem has a 4 port ethernet switch in it for the tv set top boxes). I digress... previous history is that since I've had their service which was supposed to be 3mb (and when I saw the pamplet in the office today it's 5mb now for my service, sweet) but I only see like 1.5mb, sometimes 2mb as seen in the speedtest on their own server: Test starting... Average throughput: 1444 kilobits/sec Total Time: 26128 milliseconds Done. Test starting... Average throughput: 1455 kilobits/sec Total Time: 25932 milliseconds Done. Test starting... Average throughput: 1486 kilobits/sec Total Time: 25386 milliseconds Done. Test starting... Average throughput: 1555 kilobits/sec Total Time: 12135 milliseconds Done. Test starting... Average throughput: 1341 kilobits/sec Total Time: 14065 milliseconds Done. Test starting... Average throughput: 1114 kilobits/sec Total Time: 16929 milliseconds Done. That's only a few of them, I ran like 20 tests just to be sure there were no flukes (I ran off server sites and it was pretty much the same or slower). I had a tech guy come one time when I still had my P2 desktop going and it was doing the same thing (2 years ago?) I showed him on my computer, then he connected his laptop to my modem and on his screen it read 3000mbit/s perfectly (does that ever ever happen?). I think it was setup to do that on his computer or something. Anyways, I'm tired of this shit, new modem isn't making any differences. I was having a problem with it disconnecting, but I haven't had it hooked up long enough to find out if it's still a problem. The nice (and pretty) lady at the desk told me to call back "anytime" if it doesn't work lol. So I'm just sitting here, I still have the test window open on my laptop, should I call them up and complain some more or just forget it and get even more depressed about it?

Discussions

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chooseausername

11 years ago

My theoretical max speed is 8 Mb/s. When I'm under WinXP, speedtest.net shows a max speed of about 1.5 Mb/s. When I'm under Linux, speedtest.net shows a max speed of about 6.5 Mb/s. I remember, once, I read that Windows was limiting the DSL speed, and that there was something to modify into the registry base ... Maybe there is a similar limitation with Mac OS ?

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Punkguytachooseausername

Reply 11 years ago

Yes that can be a problem with Win XP, but macs have dynamically adjusting tcp window settings and whatnot, to adjust to what my connection maxes out at. And I see the same speed anyways on my XP laptop as I do on my ibook or XP desktop. Ohhhhh, I forgot to add that I am aware of the distance thing from the central office, however mine is JUST up the road from me, a 1 minute bikeride up my street.

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gyromildPunkguyta

Reply 11 years ago

Perhaps it's the problem with the house's internal wirings?

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Punkguytagyromild

Reply 11 years ago

Nope, I've had the modem connected to a few different wires I connected to the central splitter on the outside of the house, including a cat 5 cable (modified into 2 strands of course an tinned tips too!) and same shit. I just flashed the modem which I'm pretty sure my isp wouldn't like. I set it up for routed PPP mode, and now it automatically dials my password instead of having my router dial it, so I'm guessing the bridged mode is the way that the isp had it setup?

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GoodhartPunkguyta

Reply 11 years ago

And if you think XP is bad.....try Vista LOL

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PunkguytaGoodhart

Reply 11 years ago

That's why I haven't dl'd it yet, I've been tempted I'll admit but eye candy isn't much to me.

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GoodhartPunkguyta

Reply 11 years ago

Nor have I......but I have read enough about it to not want it..... ;-)

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NachoMahma

11 years ago

. There are a LOT of ways for your Internet connection to slow down. Modem, phone/cable lines, intervening routers, &c. Some of which your ISP has no control over. . Google "speed test" and try several different tests with several different destinations. Find one that gives hop delays and you may find there is a slow router close to you.

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PunkguytaNachoMahma

Reply 11 years ago

Whats better is that my modem died last night somehow after pushing the reset button (rather redundant function?) So now that one has to be explained to the isp..

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PunkguytaNachoMahma

Reply 11 years ago

Well the modem has been connected to 2-3 diff jacks in the house at different times with the same problem. As far as the line from the pole to the house, yes they do have control over that and they're sending someone today to look at it for me. My modem gives me all these pppoe disconnect messages when I start making too many connections because my line is too noisy (according to the definition of the PADT/PADS signals.

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whatsisface

11 years ago

It can also vary according to your local area usage, I think. If you have a neighbour who plays games, then you'll be slower than a little lady who checks her email once in a blue moon.

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Punkguytawhatsisface

Reply 11 years ago

The people around me are older people and they don't hog the internet, my neighbour who has a newer telephone line has fast internet, same isp.