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bought a brand new DS LITE but its not charging at all Answered

The orange light does not come on and there is no other sign of the battery being charged. It has never been used

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harry599
harry599

11 years ago

if its new, i should be under warenty, send it back and get a replacement.

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Re-design
Re-design

11 years ago

Start at the beginning.

Does the plugin have power?

Is the power supply connecting in the socket?

Is there power comming out of the charger?  Test with a volt meter.

Is the battery inserted correctly and making contact?  Remove any shipping insulators.

Are you plugging it into the right jack on the game piece?

If you still haven't fixed it that's about as far as you can go.  And it's broken.  YOul'll have to get another one.