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cannot re-set password Answered

I have tried several times to re-set my password without success. I fill in the access code and then fill in my new password hit submit and it keeps taking me back to that same page. I am not especially tech savvy but those instructions seem pretty simple, what am I doing wrong? Thanks Cheryl


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11 years ago

I have tried to reset my password with no luck as well. I posted a comment on another thread: https://www.instructables.com/community/forgot-password-link-sends-no-activation-code/ but no one appears to be monitoring the boards.
I sent an email to the "webmaster" account and received a standard robot response " your message means a lot to us but we get a whole bunch of them and it will take a while to get to yours but check the community boards 'cause they might be able to help you there."

I can't help you, but at least you know that you are not alone.