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{"error": "Sorry, we couldn't find that one!"} Answered

Trying to download PDF for https://www.instructables.com/id/Solar-Powered-WiF... ands get {"error": "Sorry, we couldn't find that one!"}

Discussions

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tomatoskins
tomatoskins

1 year ago

This error should be resolved. If you are still experiencing this issue, please notify our support team at service@instructables.com

Troy (tomatoskins)
Community Manager

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KimL110
KimL110

1 year ago

Same problem, started a few weeks ago. I've had a Pro membership since 2016 and never had an issue until now.

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wkou
wkou

1 year ago

Ditto for me. Glad the team is onto it. :)

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DGradin
DGradin

1 year ago

Yup, same problem. Seems to have started when I tried to download some things around Valentine's Day.

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gtwister09
gtwister09

1 year ago

Ditto on the error. Turned in a report for several new files that came in today's email... All of them gave the same error.

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EarlB28
EarlB28

1 year ago

I have had "{"error": "Sorry, we couldn't find that one!"}" errors for weeks, is there any way this is going to be fixed.

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seamster
seamster

1 year ago

Thanks for the report! This is a known issue and the site's engineer's are working to restore the functionality of the download-as-PDF feature.

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mtairymd
mtairymd

Reply 1 year ago

I also had someone comment that they couldn’t download my STL files.

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seamster
seamster

Reply 1 year ago

Noted and reported . . thank you!

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DIY-Guy
DIY-Guy

1 year ago

This error does not come up when I download very old projects.
But every time for the newer files I try.
Hope this helps you engineers!
Please remember me when you fix it. :)