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how do i fix the open tray problem on a philips benq on a 360? Answered

I have been having problems with my 360 reading disks. When ever i put a game in it say reading then it say open tray. I have to hit the top of the 360 in order for it to read it . Anyone know how to fix this problem?

Tags:Xbox

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Default117
Default117

11 years ago

Call Microsoft and ask them what's wrong, if they can't help you, register your xbox and send it in to be repaired. They might even send you a free month of Xbox live.

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Default117
Default117

Answer 11 years ago

That is, IF you have your warranty.

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Sandisk1duo
Sandisk1duo

12 years ago

Call microsoft, tell them to ship you a coffin

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NachoMahma
NachoMahma

12 years ago

. Could be a dirty lens. I don't know of any way to effectively clean them that I would recommend to someone not familiar with handling fragile parts. You can try the rag-on-the-bottom-of-a-disc cleaners found everywhere, but I've never had any luck with them.

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NachoMahma
NachoMahma

Answer 12 years ago

. Or it may be a limit switch that needs to be adjusted/replaced.