new browser editor not saving Answered

As one of the main developers behind the new editor, I wanted to thank the community members who contributed to this forum topic directly. I have heard of this "saving..." bug twice prior to this community topic, but have never had enough information about it to successfully reproduce it until now.

AntzyP, your comment cracked the nut on this one. This error occurs when step text overflows the database column. Neither the old nor the new editor handle this situation very nicely, but the old editor at least was able to throw a proper error about it. The new editor actually experiences a second error *while reporting* the first one because of the unexpected nature of the problem.

By early next week we should be able to show a proper error when saves fail for this reason. I'll also look into solving it for good going forward.

I wanted to thank you all for your perseverance and tolerance on this one. It's been very difficult to track down, and I know that the result (lost work) is more than extremely frustrating. We're working hard to get it fixed ASAP.

Meanwhile, if you see that the "saving..." badge doesn't go away. refresh the page right away and don't type anything more in your longest step.

Thanks again, and my sincerest apologies for the frustration as we transition towards what we hope will be a much smoother and more fun experience for everyone.

I'm using FireFox on Windows 7. Not using the picture editor; while working, the editor constantly says "saving..." The button never goes away, and is not actually saving the project. I don't think I'm running any of the kind of plug-in mikeasaurus mentioned. Frustrating >.<

I am seeing something similar. The 'saving...' logo keeps looping for a looong time but doesn't change to "saved". This happens when I'm saving long text in the step. I instead tried saving short step description and both manual-save and auto-save work perfectly.

I can't get either browser to properly save or Publish

Both the old and the new editor save automatically whenever you switch steps, or hit the save button. If you were not getting a response from hitting save maybe you have a script-blocking browser add-on (like Ad-Block or GreaseMonkey). Make sure those are turned off completely before you start.

Did that help?

actually thinking of it again. it might have been cause by using the picture editor which i was using. maybe these two interfere. neither the pictures and the text was saved