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pro membership failure Answered

I signed up for a pro membership yesterday, and received confirmation email yesterday.
I was able to download pdfs yesterday, and generally use pro features.
However, it is failing to work today.  In particular, access to pdfs of instructables is not working.

Also the patch send link given in the pro membership confirmation email
takes me to a page where I am told
"Sorry, you don't have any patches left to send!
We'll make it easy for you to purchase extra patches in the future. For now, you'll have to wait until your Pro membership subscription renews."
This is despite my never having used any patches.

Please assist.





8 years ago

I don't see any pro-membership attached to your account. How exactly did you sign up for the membership?

If you want, you can Forward your confirmation email to service@instructables.com and someone there should be able to get back to you.